FAQ
When do you restock?
Mods:
If you see a mod out of stock it is likely that we have reached our daily order limit. We will restock within 24-48 hours. This also applies to stickers and accessories.
Acelith Ecosystem:
If Acelith Ecosystem products are out of stock, restock times can vary greatly. If you have been waiting a long time, please contact us for more precise information. As these products are produced in very small quantities, we do not have much advance planning.
Process times
The process time varies from model to model (from 1 to 5 days).
Always look at the first line of the description on the product page.
Where do you ship from?
We ship from Ragusa, Italy.
Shipping methods
Please visit this page: Shipping Policy
Do you ship to the UK?
Due to the current post-Brexit rules, we can only ship parcels with a value of more than 150€. In that case you can proceed to chckout (via Fedex or UPS).
Returns
You can request a return within 14 days from the arrival of the goods. Simply send us the package back and we will make a refund of the order. In case of doubts or problems we are always at your disposal, both before and after that 14 days. In case of our error or factory defect, the cost of shipping (return shipping) is also at our expense. In case of return for other reasons, the return shipment is at the purchaser's expense.
More here: Refund Policy
Who are you?
We are two brothers, Andrea and Francesco.
This is our passion. As sim racing enthusiasts we have ventured into this project. Our headquarters is in Ragusa, Sicily, Italy.
Company: Cgn-Lab Srls.
Facebook page: https://www.facebook.com/acelithdesign/
Contacting us via email is undoubtedly the fastest way to get a response!
info@acelith.com
How much do the plates weigh?
How much do the plates weigh?
In the case of Thrustmaster and Moza, even the steel mods weigh much less than the original rim. In the case of Logitech, however, the weight is similar.
Steel plates are a good option, as the weight is 90% of the time less than the original rim while keeping the cost low.
When available, carbon fibre plates make the weight 3 times less.
Can you send me the logo of a particular brand?
No, sorry.
If you want to personalise your steering wheel, we recommend shops such as beststickers.net or stickersinternational.co.uk.
We do not have the rights to sell you logos of other brands.
New products in 2024?
We are working on taking a step towards an entirely Acelith ecosystem. The road is long, but it has already been taken. More info in the coming months.